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our story

Donewell Insurance LTD is a limited Liability Company owned by the Methodist Church, Institutional Investors, Professional Trade Associations and other individuals.

The company was incorporated in Ghana on 3rd November 1988 and was registered as an Insurer by the National Insurance Commission on 26th February 1993 in accordance with PNDC Law 227 and commenced business on 1st March 1993.

We are committed to combining skills and professionalism in management, underwriting and marketing.   

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46

agency offices

13

branches

65+

staff strength

message from our CEO

Thank you for your interest in our Company and taking time to visit our website today. On behalf of the Board and Management, you are warmly welcome to Donewell Insurance.

We are a family of highly professional and prudent insurance underwriters who always seek new ways of delighting our cherished clients. Over the past 29 years, we have taken pride in our ability to pay genuine claims promptly and ensuring that our clients are satisfied. This excellence has been achieved and sustained by a formidable team of loyal employees who understand the power of Teamwork.

Our core values of Integrity, Professionalism and Stewardship have been the pillar of our success story over the years .We deliver service by ensuring accountability and winning the trust of all our stakeholders.

We have evolved as a business and as part of our innovation process to improve our engagement and responsiveness to client, our Digital Marketing and Customer Service units have been launched with a fully operational contact centre. These two units work hand in hand to ensure customers can reach us digitally without having to drive to our offices. These digital channels include a Web portal, Mobile Application, Social Media, emails, live chats and a contact centre with call back service.

We appreciate your patronage and happy to be of service to you guided by our foremost mantra “If it must be done, it must be Donewell”.

Seth Kobla Aklasi

Chief Executive Officer, Donewell Insurance Company Limited.

recent posts

Donewell Insurance Ltd. Marks World Oral Health Day with Impactful CSR Initiative image

Donewell Insurance Ltd. Marks World Oral Health Day with Impactful CSR Initiative

On Thursday, March 20, 2025, in commemoration of World Oral Health Day, Donewell Insurance Ltd. proudly partnered with the Perfect Smile Foundation to sponsor a comprehensive oral health education and screening exercise at the Kyebi School for the Deaf, located in the East Akim Municipal District of the Eastern Region.This initiative forms part of Donewell Insurance’s broader Corporate Social Responsibility (CSR) agenda, which is rooted in promoting health, well-being, and inclusion across all segments of society particularly within underserved and vulnerable communities.The program, led by the Perfect Smile Foundation’s CEO, Augustina Mensah Ephraim (MPH, BSc, DST), brought together a team of medical professionals who delivered an engaging and educational session on proper oral hygiene practices. The session was followed by screenings and treatments for oral health conditions among the students. The warm reception from the school’s management and staff underscored the importance and timeliness of this intervention.In her address to the students and faculty, Ms. Ephraim highlighted that approximately 7 in 10 children are affected by oral diseases, a statistic that speaks to the urgent need for early education and preventive care. She emphasized that a lack of awareness often leads to serious and sometimes life-threatening oral health complications. The Foundation’s mission: “educate, screen, and treat” resonates strongly with Donewell Insurance’s vision of community empowerment through health-focused interventions.The Perfect Smile Foundation continues to champion oral health advocacy by reaching out to special schools, educational institutions, and correctional facilities, ensuring that no child is left behind when it comes to basic healthcare education and access.Donewell Insurance Ltd. was represented by the Head of Channels, Mr. Kweku Arko Effraim, who led the Company’s delegation to support the initiative. His presence underscored the Company’s active participation and genuine commitment to making a difference beyond its core business.As a responsible corporate citizen, Donewell Insurance recognizes that building resilient communities goes hand-in-hand with preventive healthcare. By supporting initiatives like this, the DIL affirms its belief that good health is foundational to national development and personal growth.This project is a testament to Donewell Insurance’s unwavering commitment to creating positive social impact. While the company continues to deliver trusted and innovative general insurance solutions, it equally prioritizes meaningful partnerships that uplift and empower communities.Through this intervention, Donewell Insurance is helping to bridge the gap in healthcare access for children with disabilities, fostering equity and dignity. The initiative not only addressed immediate oral health needs but also planted seeds of awareness that will yield lifelong benefits.Donewell Insurance Ltd. remains committed to driving change through impactful CSR initiatives, protecting not just properties, but also enriching the quality of life across Ghana.

Donewell Insurance uses digitization to improve the experience of purchasing insurance. image

Donewell Insurance uses digitization to improve the experience of purchasing insurance.

In an innovative move, Ghana’s trusted insurance brand; Donewell Insurance Ltd has unveiled a new, fast and easy to use digital insurance distribution channel allowing customers to effortlessly purchase and renew motor insurance policies directly through WhatsApp.Named “ESI DONEWELL”, the WhatsApp Chatbot is a user friendly interface that will enable both agents and individuals to conveniently purchase motor insurance policies directly through the WhatsApp number 0501687806. Additionally, ESI DONEWELL is able to provide instant information on insurance plans to clients, provide instant quotes and complete the insurance purchase process entirely without being limited by time or location. Whether weekend, holiday, midnight or abroad, insurance can be purchased without limitations. Speaking at the launch of ESI DONEWELL, Seth Aklasi, CEO of Donewell Insurance and president of the Ghana Insurers Association expressed his excitement about the innovative platform, highlighting its potential to redefine the customer experience in the insurance industry. He noted, however, that beyond convenience, his company seeks to deliver actual value to consumers with the goal of changing the narrative on motor insurance, where some users acquire vehicle insurance because it is required by law and also to avoid police arrests. “That is where we want to get to; providing solutions. Consumers should realize the value of insurance they buy and that is what as insurers, we should begin to focus on”, he said.Cecilia Bruce, Head of Marketing and Business Development shared further updates conceptualized to be included to ESI DONEWELL’s features after roll out. These include filing claims and upload of required documents, voice and speech recognition and a personal accident policy aimed at enhancing value for consumers.Source: https://citinewsroom.com/2024/01/donewell-insurance-unveils-esi-donewell-for-effortless-insurance-purchase/

#WorldSightDay2023: My Eyes Center Commemorates World Sight Day With Free Eye Screening image

#WorldSightDay2023: My Eyes Center Commemorates World Sight Day With Free Eye Screening

My Eye Center in a joint effort with Lions Club International, Ghana Total Energies, Vision Spring International, Donewell Insurance, Ace Management Consult and Brown Hills Residences Pediase, rallied residents of Tema and its environs at the Tema, Total Filling Station for free eye screening tests to mark World Sight Day 2023.The eye centre made efforts to align the commemoration to the theme of this year’s World Sight Day, ‘Love Your Eyes At Work,’ which counts good eye sight as an important factor to productivity in respective work spaces globally.Chief Executive Officer of My Eye Center; Dr. Chinenye Adisa, stated that the cause shall echo the importance of good eye sight for all individuals, cutting across varying social classes. She believes that everyone deserved good eye sight, hence, quality eye care services must be made available to all. “Today is a day we come together to announce the importance of good eye sight; our efforts are centered basically around three things; Making eye care available to all who need it, especially within the rural areas; Making eye care accessible to all those who need it. We just cannot have people who need eye care over here but must go over seas to get that care; we must also make it affordable for the people. We must ensure that eye care is less expensive. This will boost patronage and engagement of more victims of eye complications.” Good vision as an imperative objective is the underlying bond that brought other entities on board to join the noble expedition. According to the Second Vice President of Lions Club International; Obeng Dwamena, the mission to eradicate blindness is a core objective of the club. He hinted that the initiative aligns with the clubs causes and touted it as one worth partaking in. “Lions Club International as a leading global service entity have prevention of blindness as one of our core causes; we are following through with our global cause; 80% of blindness cases that are recorded in the world can be prevented and this is a way of reaching out with the community to prevent blindness.”Also speaking as a partner, the Country Representative for Vision Spring International; Harry Ahimah, submitted that many individuals find difficulty reading but are not aware of what the cause could be. He noted that people in rural communities who previously lived with these eye complications can also receive eye care. “We live in a world where vision is everything; if you lose your vision or your sight there are a lot of things you would miss out on; we are here to let people know that eye care is not expensive and can finally be accessible.”According to the Tema Branch Manager of Donewell Insurance; Yvette Ampofo; “The protection of the eye and prevention of blindness gave Donewell Insurance a cue to be part of this wonderful cause; fellow partners are interested in protecting the eye, ensuring that the welfare of all individuals is paramount. That is the same way Donewell Insurance also seeks to protect all individuals who have insurance and also carry their best interest as our paramount objective.” World Sight Day is celebrated annually on October 12 to re-echo the importance of eyesight and the provision and availability of eye care for all individuals globally.On Thursday, October 12, 2023, My Eyes Center in collaboration with the International Agency for Blindness Prevention (IABP), provided free eye screening and distributed over 500 free reading glasses to the people of Tema and its environs as part of the activities marking World Sight Day.Source: https://www.happyghana.com/worldsightday2023-my-eyes-center-commemorates-world-sight-day-with-free-eye-screening/

Donewell Insurance LTD. & Happy98.9FM Hold Successful Blood Donation Drive image

Donewell Insurance LTD. & Happy98.9FM Hold Successful Blood Donation Drive

Donewell Insurance in collaboration with Happy 98.9 FM successfully held the 2023 edition of its annual blood donation exercise, marking over a decade long partnership of supporting the National Blood Service and the 37 Military Hospital Blood Bank.The sought-after event took place on the 9th of September 2023 at the Ayalolo Bus Terminal in Accra.Blood donors, coming from far and near exceeded the estimated number, making the exercise a fruitful and outstanding one.According to the National Blood Service ‘s Donor Recruiter, Stephen Danso, a pint of blood can possibly save up to three lives hence, this year’s theme; “Give Blood, Give Often” is geared at motivating Ghanaians to engage in blood donation exercises regularly to stock up various blood banks across the country and save lives.Director of Broadcasting for Global Media Alliance Broadcasting Company (GMABC), Timothy Karikari expressed his appreciation to the donors.“Much attention should be paid to stocking up the National Blood Bank across the country, to help those desperately in need of blood transfusions , and to increase accessibility We need more people voluntarily donating blood at various health facilities and making the initiative a frequent one,” he said.He added that Happy FM over the years has embarked on this initiative as part of its Corporate Social Responsibility as a way of supporting society and creating more awareness on blood donation.The Marketing and Business Development Manager for Donewell Insurance, Cecilia Bruce, was elated about the outcome of the exercise and stated that “Donewell Insurance promises a long-lasting partnership with Happy FM to ensure blood is given and often”.She added that “We at Donewell Insurance invest in priceless and deserving initiative such as this because of life’s irreplaceably valuable and the priceless nature of blood.”She made a call to Ghanaians to engage in medical exercises such as this to sustain blood supplies for those in need.The 37 Military Hospital Blood Bank team, led by Major Kwarteng expressed gratitude to donors and Happy FM for its continual support to stock various blood banks across the country.Source: https://citinewsroom.com/2023/09/donewell-insurance-hold-successful-blood-donation-drive/See also;a. https://www.ghanaiantimes.com.gh/happy-98-9-fm-donewell-insurance-partner-to-save-lives/b. https://www.happyghana.com/2023-happy-fm-donewell-blood-donation-in-pictures/c. https://yfmghana.com/2023-happy-fm-donewell-blood-donation-in-pictures/d. https://www.myjoyonline.com/donewell-insurance-champions-blood-donation-drive/e. https://www.ghanaweb.com/GhanaHomePage/NewsArchive/Happy-FM-Donewell-Insurance-partner-to-boost-Ghana-s-blood-supply-1842086

CONGRATULATIONS TO OUR STAFF image

CONGRATULATIONS TO OUR STAFF

Congratulations to the following units for achieving their half year targets. We say kudos to you and keep up the good work.        BROKER RELATIONS UNITDIGITAL MARKETING UNIT         CORPORATE & METHODIST UNIT         TAKORADI BRANCH         SUNYANI BRANCH    The department of Human Resource & Administration will also like to congratulate Brian Darko-Inkoom of the Special Risk Unit for being the highest scorer in the second quarter training quiz. Well done and keep it up!The department of Human Resource & Administration will also like to congratulate Stephen Namoale for winning 3RD place in the men's 100m at the just ended G.I.A Fun Games.

DONEWELL INSURANCE LTD DONATES TO USA MASQUERADERS CLUB image

DONEWELL INSURANCE LTD DONATES TO USA MASQUERADERS CLUB

APPRECIATION! APPRECIATION!With every high line production, the margins of error must be low, the work output must be perfect and efficient with 100% safety assured. DoneWell Insurance LTD as part of its partnership with USA Masqueraders Club fulfil its commitment by donating an electric sewing machine in boosting the clubs tailor room production. The chairman and the entire executives on behalf of the CEO of the club thanked the management team of DoneWell Insurance for such outstanding gesture and promised the good usage of the machine in its production line.   We say AYEEKO to DoneWell Insurance Company Ltd. US…United We Stand US…In God We TrustUS…AkasakasaUS…Y3ritrend

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Head Office
Sir Charles Quist St.
Kuku Hill, Osu - Accra
0302763065